AI isn’t determined to steal your job.
Artificial intelligence (AI) is an undeniably hot topic that shows no sign of cooling down. In almost every sector – corporate and consumer banking, retail, supply chain and trading, to name a few – there are often contradictory “hot takes” on what AI means for the future of business.
We can’t yet say how artificial intelligence will impact these particular industries (you can consider that my own hot take), but it is already shaping the home and soon, the workplace. Devices powered by AI now act as a home assistant, offer fashion advice, and autonomously drive cars. They even, ironically, check the “I am not a robot” Captcha box. A leading venture capitalist in China recently predicted that robots would replace half of our jobs within the next ten years. So while AI’s potential is great, it’s also a bit scary. What exactly does artificial intelligence mean for human jobs?
Well, there are plenty of things that robots can do that you and I couldn’t possibly accomplish, but we shouldn’t assume that AI will completely do away with the need for employees. AI is working to solve problems we have asked it to address, so the technological output must be communicated in a way we understand and can use. To achieve the best possible outcome, AI and people have to work together, upping everyone’s efficiency.
Artificially intelligent devices can be trained to perform our everyday tasks, in essence, those that are vital to business operations, but may not feel like the most effective use of our precious minutes in the workday (it seems that every day, my coworkers and I are marveling at how quickly time went by). This could leave employees free to devote time to other thought-intensive tasks – face-time with clients, closing a complex deal, networking and relationship-building, and even writing a blog like this.
So while scientists and developers have made grand predictions for the future of AI, we don’t need to be quite so anxious about the impact on our professional lives. Disruption is a given, and not necessarily a bad thing – the potential for collaboration between humans and AI is great and worth getting excited about.